I was sent another one due to a malfunction. It is an excellent addition to my living room I'm happy with my insert.

Installed in an RV. Was a great fit and looks authentic.

Purchased the largest model available to use in an antique mantel we came across. Chose Turbro because of their excellent customer service with a portable AC unit we bought earlier this year.
We've always had wood burning fireplaces in our homes and converted a few to gas but did not have this option in this space. We're very happy with the result and have gotten a ton of compliments from guests who knew the space prior and could not believe the ambiance this unit (and the mantel) made.

We couldn't be happier with the function of this fireplace it performs and looks all so better than we expected. This is the third fireplace we've bought from Turbro. We actually also inserted there product into our antique wood stove that has never been used as a real wood burner.

I had to wait for a few weeks for this item to get back in stock but it changed the appearance of my fireplace that used to have some old fashion fake logs with a red-ish night light and some tinsel that rotated around to make the logs to appear like they were hot coals. Not only does this thing look like a real fireplace with logs ready to start a fire when it is turned off, when you turn it on it looks very much like soft flames shooting up from the logs. The embers glow different shades just like real coals do. You can also turn on the heater and have hot air blowing out from the fireplace to gently warm the room!