Privacy Policy

Introduction

At TURBRO, we are committed to ensuring that your personal data is protected and never misused.

By sharing your personal data with us, and by continuing to use our websites, you confirm that you have read and understood the terms of this privacy policy. We take responsibility for the personal data we collect about you, and we aim to be transparent about how we handle it and give you control over it.

Our privacy policy explains what personal data we collect, why we collect it, and how we use it. If you have any questions, comments, or concerns about any aspect of this privacy policy or how TURBRO handles your information, please email our team at support@turbro.com.

Information Collection

Information You Provide to Us

TURBRO collects information from you when you choose to provide it to us. This may include when you request information from us, purchase or register a product, submit a rebate form, create an account with us, sign up for newsletters or our email lists, use our services, submit a rating or review, participate in a survey or promotion, or otherwise contact us.

You may be required to provide certain personal information to create your TURBRO account. The personal information we collect may include your name, address, email address, telephone number, geolocation information, mobile device identifier, and, if you are making a purchase, credit/debit card number or other financial information. We may also collect non-personal information from you such as product serial and model numbers or the location where you purchased the product.

Information We Automatically Collect

We may use cookies and other non-cookie technologies such as web beacons, pixel tags, log files, statistical identifiers, mobile advertising IDs (e.g., Apple’s IDFA) or other technologies to automatically collect certain information when you use our services or interact with our emails and online, mobile, and Smart Appliance advertisements.

For example, we may automatically collect certain non-personal device identifying information (DII) from you such as your browser type, operating system, software version, Internet Protocol (“IP”) address, and the domain name from which your device accessed the Services. We also may collect information about your use of the Services including the date and time your device accesses the Services, the areas or pages of the Services that your device visits, the amount of time your device spends using the Services, the number of times your device returns, whether your device opens, forwards or clicks-through emails and ads, and other Services usage data.

Information Use

TURBRO may use the information we collect from and about you to:

  • Respond to your inquiries, fulfill orders, process payments, prevent transactional fraud, provide services, and communicate with you;
  • Develop new products or services;
  • Provide you with customized content, targeted offers, and advertising on our Services or on other sites or apps;
  • Contact you with information, newsletters, and promotional materials from TURBRO or on behalf of our partners and affiliates;
  • Research, address problems, and improve the usage and operations of the Services;
  • Participate in interest-based advertising, by us and our advertising partners;
  • Protect the security or integrity of the Services and our business;
  • As described to you at the point of data collection.

Information Sharing

Most importantly, we never sell your personal data to anyone and only share it as outlined in this privacy policy or when you ask us to.

TURBRO may share the personal information we collect from and about you:

  • To our service providers, if the disclosure will enable them to perform a business, professional, or technical support function for us;
  • As necessary if we believe there has been a violation of the TURBRO Terms of Use or of our rights or the rights of any third party;
  • To respond to judicial process or provide information to law enforcement or regulatory agencies, or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.

Except as stated above, we will not share your personal information with unaffiliated third parties. TURBRO may, however, share aggregated or pseudonymous, DII with third parties for their marketing or analytics uses as described herein.

Links to Other Sites

The Site may contain links to third-party websites. If you access a third-party website from a link on this Site, any information you disclose on that website is not subject to this Privacy Policy. TURBRO is not responsible for the privacy practices of such websites, advertisers, or third parties, or the content of such websites, and it is your responsibility to review and understand their privacy practices.

Security Measures

TURBRO has implemented physical, electronic, and procedural security features designed to prevent the unauthorized release of or access to personal information. Despite our efforts, there is always a risk that an unauthorized third party may circumvent such procedures or that transmissions over the Internet may be intercepted. Accordingly, TURBRO is not responsible for the security of information transmitted via the Internet.

Comments, Notices and User Content

Any materials or comments posted to our webpages are public. TURBRO assumes no liability for the accuracy of such information, has no duty to update it, and is not liable for communications arising under copyright, libel, privacy, obscenity, or other laws.

Opt-Out Right

Except as necessary for TURBRO to provide requested services, products, or information, registered users may opt out of having personally identifiable information retained, used for secondary purposes, or disclosed to third parties by updating profile preferences on the Site.

Privacy of Children

The Site is not intended for children under 13. All users must be at least 18 years of age to use the Site.

Access to and Ability to Correct Personal Information

Upon written request, TURBRO will provide a summary of personal information voluntarily provided by you. You may modify, correct, or update your personal information by contacting TURBRO via email at support@turbro.com.

Right to Change Privacy Statement

TURBRO may change this Privacy Policy at any time. Users are responsible for reviewing the policy for updates. Changes take effect upon posting.

Questions or Concerns

Questions regarding this Privacy Policy can be directed to our support team at support@turbro.com.

Revisions to this Statement

TURBRO reserves the right to revise this Privacy Policy at any time. When changes are made, they will be posted on the Services. Material changes will be accompanied by appropriate notice.