Unit worked great...for about 5 min, then blew room temp air. Tried everything - set it up just as the instructions said. Well, almost - see 1st image. Exhaust hose went down slightly then back up to the window. After several emails with Turbro tech support, they recommended straightening the hose as much as possible.

After re-aligning the hose (as shown in the 2nd pic) - BINGO!! Nice cold air flowed from the unit non stop - unit ran for several hours, keeping my 15x25 living room quite comfortable. And the unit is fairly quiet...

SO I guess buyer beware, make sure you set the exhaust hose correctly, and the unit should work fine.

BTW - support was pretty good, even though it was very slow (they must be in Europe, as the email correspondence was an overnight thing). Just glad we were able to get this running! So a solid 4/5 stars...

This unit surprised me. It came with everything you would need to set it up and begin using it quickly. It was very well packaged and shipped and arrived completely unscathed. You can operate the unit from the control top buttons or the remote control. It makes plenty of cold air and removes heat and humidity from your living space. The back of the unit has attachment for hose that you can run right into a bucket to capture the humidity. I ran it into a watering can and used it to water plants indoors and outdoors. If you live in a humid area it will pull a lot of water out of the air pretty quickly. It made short work of cooling our living room very quickly and had us comfortable in no time at all. It is not the quietest unit but the noise was reasonable considering all the work it was doing. It works best when installed close to a window so you can vent the hot air outside. The shorter that tube is the better off you will be because it is exhausting a lot of heat out of that tube. You are absolutely need a bucket or pail for catch the water if you live in a humid area.

We decided to order this one after researching. It is pretty good item. My in laws love it so much. It is very functionality in modes and No noise at all. Reasonable for money. Also user friendly. Totally replaced my old tall fans. We could have get this type of Machine. Really wonder how the heat works as well in winter, the only function I can not try it dehumidifier because my location just too dry. Others are working well.

Recently as summer reaches its peak, and my rental property's air-conditioner is so old that it makes such a loud noise, I decided to purchase a new portable air-conditioner. I came across this model as it also has heating function as well, it could get quite cold at night time here. The air-conditioner is very heavy to be honest, it was quite difficult for a single person to get it out of the box. But that was the hardest part, the installation was very straightforward and the instructions were clear, since I had it tilted a bit trying to get it out of the box, I left it upright for at least overnight prior to letting it run. It was very effective in killing the heat. I was surprised that it actually cool down my place in less than 5 minutes since I was on the top floor of the property and I have higher ceiling than other units (maybe I also had a smaller unit around 500 sqft for my living room, but it was definitely faster than what my landlord provided). And yes, it was much quieter than I expected probably due to the new technology. Switching between cooling and heating was pretty simple, merely just click on the buttons on the air-con or the remote would do the job. Tried the heat function for a bit, does spit out hot air, hopefully it would carry me through the winter. Overall I'll say it's a great investment, at least now I'm able to concentrate more on my work at a comfortable temperature without the loud buzzing noise!

The title is so you don’t ignore that. Though it’s on a huge red sticker on the box. If you don’t sit the unit upright for 4-5hrs before plugging it in, you could burn it up from the oil settling to one side. That said, I have been using it about a week and it keeps the whole downstairs of my open floorplan split level home nice and warm. Living room, kitchen, foyer. It’s just like having a furnace to me. If you use the heat pump to warm your home, you WILL need to buy an external condensation pump to get rid of the moisture it accumulates in the tank. At least here in the southeast US where it’s humid. I put this unit on its own platform about 6” off the floor and used the included drain tubing to drain it into a condensation pump that sits on the floor behind it. I then drilled a hole through the window mount and ran the tube from the condensation pump out that drilled hole. The pump evacuates the water about once every hour for a few seconds. This is standard with any portable AC unit that either has a built in heat pump or dry setting. If you don’t use an external condensation pump or have somewhere to drain the water to, the tank on the AC unit will fill up in an hour or less and it will shut itself off until you drain it. Like I said, this is the same case for any portable AC unit with heat or dry setting. The water has to go somewhere. A condensation pump is $50 or less.