Units was shipped fast and delivered by the carrier undamaged. They did not need a loading dock or lift gate like some companies want to charge you extra for. I bought 2 units of the same size. Installed the first maybe 3 weeks ago and it works great. Installed the second yesterday and it came on without a hitch. I have not tried the wifi out yet. Cannot comment on that. The units was shipped with linesets etc. The notes will be you will need tools such as vacuum pump, drill etc. The second is you will need to double flair if you cut the tubing. I will state I vacuumed the units to about 70 micron it decayed to about 120 and I held it for about 24 hrs. I then pressure tested to about 540 psi with dry nitrogen and held it with 24 hrs. I then vacuumed the units again to about 250 this time. They decayed to about 350 after 24 hrs. I then released the refrigerant and they held and worked fine. Bottom line they seem like solid units. I would recommend.

We live in a loft apartment of an old building and nothing would keep the primary bedroom cold until we installed this unit and it works flawlessly. I highly recommend this unit. It is somewhat easy to install, but if you are going to install it yourself, buy a torque wrench to tighten the fittings.

Decided to keep this cooler/heater after all and it is working great. Thank you.

Init has been finally installed by a professional. Works great for now. Very quite and cooled area in the matter of minutes.

Cooling works flawlessly and had the unit since June of last year. Heating functions for about 5 mins and then goes into a limp mode. Outside unit came with damaged packaging and was covered in some sort of oil.